Improved management

IMPROVING MANAGEMENT
Advanced Management in Processes-Certifications
Goals

The introduction of advanced management models and methodologies is a key factor to improve the competitiveness of the same, and to carry out their strategies successfully. The main objectives of this area are:

  • To raise companies' awareness of the introduction of advanced management models and methodologies.
  • To develop methodologies and support tools to improve company management.
  • To encourage the introduction of advanced management models and methodologies by means of training, consultancy and the usage of new technologies.
Services
  • Dissemination and Awareness-Raising Conferences
  • Promotion of Business Social Responsibility
  • Orientation and advice in management strategies for companies in the sector.
  • Orientation and training-action to support the introduction of management models and methodologies, such as: EFQM Excellence Model, Balanced Scorecard, etc., and more specific to the ICT sector, aimed at improving software quality to IT services and information security.
  • Forum to exchange results and good practices.
Unique projects

Training-Action Initiatives for Advanced Management Models and Methodologies:

  • Professionalisation in Project Management and Preparation for International PMP® del PMI® Certification.
  • COMPETIC. Introduction of CMMI (Capability Maturity Model Integration), Maturity Level 2 & 3, and the ISO/IEC 15504-SPICE (Software Process Improvement and Capability Determination) standard.
  • 20000 SME. Introduction of an Information Technology Service Management System in accordance with UNE-ISO/IEC 20000-1:2007 standard.
  • SME SECURITY. Introduction of an Information Technology Service Management System in accordance with UNE-ISO/IEC 27001:2007 standard.

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